Responsible gambling

At Duelz Casino, we prioritize responsible gaming to ensure that our players can enjoy their experience while maintaining control over their gambling habits.

Problem Gambling Screening ToolOur Problem Gambling Screening tool is a quick and confidential way for you to assess your gaming behavior. This questionnaire will give you an idea of whether or not you are at risk for problem gaming. If you answer "yes" to 4-6 questions, we suggest that you seek professional help.

Indicators of Problem Gaming:

1. Have you ever felt the need to gamble with more money in order to recoup your losses?
2. Do you feel like you must cut down or control your gaming behavior when others have access to this information.
3. Have you ever lied about your gaming activity or hidden how much time/money is spent on it from others.
4. Have you used borrowed or stolen funds, or sold personal items for cash to fund your gaming activities.
5. Do you often think about past wins (or losses) and the money left won/lost.

If you identify with any of these characteristics, we encourage you to reach out to one of our dedicated support teams who can offer assistance in finding local resources and support groups for problem gamblers.

Deposit LimitsSet deposit limits on your account to control how much money you spend gaming. To set a limit:

1. Log into your Duelz Casino account.
2. Navigate to the "Responsible Gaming" section within My Account.
3. Set the desired amount in our Deposit Limit form and submit it.

Time-OutsIf you feel like you are struggling with responsible gaming, consider taking a time-out from playing for 24 hours or longer. To take a Time Out:

1. Log into your Duelz Casino account.
2. Navigate to the "Responsible Gaming" section within My Account.
3. Select a duration and submit it.

Self-ExclusionOur Self-Exclusion program allows you to exclude yourself from playing for a predetermined period of time or permanently. To self-exclude:

1. Log into your Duelz Casino account.
2. Navigate to the "Responsible Gaming" section within My Account.
3. Select either an automatic Exclusion Period (from 6 months up to and including permanent) or specify your preferred duration.

Monitoring ActivityDuelz Casino provides you with access to real-time data on how much time you've spent playing, deposits made, losses incurred, wins obtained etc.